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HOT WATER REPAIRS, INSTALLS & REPLACEMENT · SYDNEY WIDE

No hot water? Call now and get hot water today

Leaking, cold or failed hot water system? Call and speak directly to a licensed Sydney plumber - we repair, replace and install storage, continuous flow, gas and electric units.

Licensed & Fully insured

$0 call-out fee*

Upfront fixed pricing

Lifetime labour warranty*

5.0 from 190 Sydney reviews

Australian owned & operatedʉۢ Lic 466489C
WATER HEATER INSTALLATION
"Great price. Prima Plumbing was fantastic. Hot water tank replaced quickly and with good value. Great communication, friendly & flexible."
Michelle Ryan
Google Review
LEAKING HOT WATER SYSTEM
"David and Ethan came out on the same day I called the company for my leaking hot water system. They replaced it on the same day and I was very impressed with how quick it was. They were both polite and took there shoes off when they came inside. Never have I ever met tradies that respected my home like it was their own. Thanks again guys!!"
Thomas David
Google Review
HOT WATER SYSTEM REPLACEMENT
"We couldn't be more impressed with his professionalism and expertise. From start to finish, David was communicative, efficient, and thorough ... was working smoothly and that we were completely satisfied."
Cherin Jacobsen
Google Review
24/ 7 emergency response
Average 45 min arrival time
$0 call-out fee*
Free on-site quotes, fixed pricing
Lifetime labour warranty*
Workmanship guaranteed
Licensed & Fully insured
NSW Lic 466489C • ABN 35 668 552 976
Fastest way to get help

Call for hot water help - or book a time online

Calling gets you straight to a licensed plumber who can often diagnose the fault over the phone and book you in on the spot. If it can wait, the form works too.

CALL NOW - WE ANSWER 24/ 7
02 9023 2043

Straight to a licensed plumber

Fixed price before we start

THIS MONTH

$250 off a hot water upgrade*

Mention it when you call and we’ll apply it to your quote.
Or book online

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Sydney’s

Sydney’s leading hot water plumbing specialists

A faulty hot water system can mean cold showers, higher energy bills and potential water damage. When you need a reliable and experienced plumber, Prima Plumbing is here to help. We specialise in hot water system installations, repairs and maintenance, ensuring your system functions optimally year-round.

Our skilled team understands the importance of a properly functioning hot water system. When you call Prima Plumbing, you speak directly with an expert who listens to your concerns and offers tailored solutions.

If your unit is already installed but acting up - maybe it’s not heating properly, producing inconsistent temperatures, or showing error codes - our team will diagnose and fix the issue fast. We work with all leading brands including Rinnai, Bosch and Stiebel Eltron.

We arrive fully prepared to assess and fix your hot water system efficiently, minimising disruption to your home or business. With years of expertise and a reputation for excellence, we don’t just fix problems, we optimise your hot water system for peak performance.

Our Services

Our Hot Water Services in Sydney

We work with all leading brands including Rinnai, Bosch and Stiebel Eltron - arriving fully prepared to assess and fix your hot water system with minimal disruption.

Storage hot water heaters

We install, replace and service storage systems across Sydney - ideal for families and larger homes.
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Continuous flow hot water heaters

Endless hot water on demand. We supply and install top brands that help you save on energy.
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Hot water heater repairs

Leaking or not heating? Our licensed plumbers fix all hot water types, with same-day service across Sydney.
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Gas & electric hot water units

Licensed gasfitters and plumbers for every unit type - repaired, replaced or upgraded properly.
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Leaking hot water systems

We find the source of the leak, isolate it and repair or replace the unit before it damages your property.
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Inconsistent temperature & error codes

Not heating properly, running hot and cold, or showing error codes? We diagnose and fix it fast.
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Hot water system replacement

Old unit past saving? We recommend the right size and type, then supply and install it the same day where we can.
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Servicing & annual maintenance

Yearly checks that catch small faults early - the cheapest way to avoid a cold-shower emergency.
Talk it through - 02 9023 2043
Trusted brands

Hot water systems we supply & install

We partner exclusively with top-tier brands to ensure every installation and replacement part meets the highest standards of quality, reliability and long-term performance.
Special offers

Don’t miss this season’s promotions

Mention the offer when you call and we’ll apply it to your job.
First time customers

$50 0ff

Your first plumbing service with Prima
Call to claim
Hot water upgrade

$250 off

When you upgrade your hot water system*
Call to claim
Discount

10% off

Seniors & pensioners discount
Call to claim
*Terms and conditions apply. Offers cannot be combined unless stated.
Know the signs

Our Emergency plumbers are licensed and fully insured

Hot water systems rarely fail without warning. Inconsistent temperatures, rumbling noises, rusty water or a drop in pressure are all early signs that something inside the unit is on its way out.

Call us as soon as you notice any of them and describe what you’re seeing - we can usually narrow down the fault over the phone, tell you whether it’s a repair or a replacement, and book you in before you’re left with a cold shower.

Call us if you notice any of these

Inconsistent water temperature

Strange noises from the unit

Water discolouration or rusty water

Reduced water pressure

Water pooling around the system

No hot water at all

Cold showers this morning? Don’t wait on a form reply.

Call now and a licensed Sydney plumber will diagnose it over the phone while we’re on the way.
Licences, insurance & guarantees

Our fully insured hot water plumbing experts

  • Experienced & licensed plumbers - NSW Lic 466489C, ABN 35 668 552 976.
  • Fully insured on every job - we take responsibility for our work and follow strict safety protocols to protect your property.
  • Lifetime labour warranty* - our workmanship is guaranteed, every job included.
  • Free on-site quotes and upfront fixed pricing - $0 call-out fee*, agreed before any work starts.
  • NDIS approved plumber, seniors discounts and finance options - fix now, pay later available.
5.0 from 190 Sydney reviews

Australian owned & operatedʉۢ Lic 466489C
Why us

Why choose Prima Plumbing?

It’s easy to find a plumber online, but it’s hard to find a professional you can trust to provide fair and honest service. That’s exactly who Prima Plumbing is to every local community of Sydney.

Experienced & licensed plumbers

Prima Plumbing delivers fast, expert solutions across Sydney, keeping your home or business safe & functional.

Fast & reliable service

With years of hands-on experience, we handle everything from minor repairs to major installations.

Cutting-edge technology

We use modern tools and techniques to pinpoint issues quickly and fix them with accuracy.

Upfront pricing

We provide clear, honest quotes before any work starts, so you know exactly what to expect.

Long-term solutions

Every repair and installation is done to last, saving you time, money and frustration down the track.

Local expertise

We offer practical solutions tailored to your property, ensuring reliable performance every time.
Ready when you are

Call Prima Plumbing for expert hot water services in Sydney

Hot water issues can be a hassle, but Prima Plumbing is here to help. We provide fast, reliable and professional hot water plumbing services across Sydney - urgent repairs, new installations or routine maintenance.

Sydney residents trust Prima Plumbing for our dedication to quality, transparency and exceptional customer service. We take pride in offering fair pricing, prompt responses and expert solutions.

Don’t wait for small issues to turn into costly problems. Whether it’s gas, electric or solar hot water systems, Prima Plumbing has the expertise to get the job done right.

Our process

Get it fixed the first time

No more waiting or repeated visits. Our expert plumbers handle your problem quickly and efficiently, so you can get back to your day stress-free.

01

Experienced & licensed plumbers

Call us on 02 9023 2043 or book a plumber online.
02

Get notified when we’re on the way

You’ll receive SMS updates when the plumber is near you.
03

We’ll diagnose and provide a free quote

Our licensed plumber will assess the situation and give you a free upfront quote.
04

Experienced & licensed plumbers

Our plumbers are fully equipped. Happy with the price? We complete the work on the spot with lifetime labour warranty.
FAQ

Frequently Asked Questions

Plumbing issues can cause a lot of stress, but fixing them shouldn’t cost a fortune. We keep our prices low with no call-out fee, so you can get help without worrying about money.

Yes, licensed plumbers specialize in repairing, maintaining, and installing hot water heaters. They ensure your system runs efficiently and safely.

Yes, a licensed plumber is required to install a hot water heater to comply with safety regulations and ensure proper setup. Incorrect installation can lead to leaks, inefficiency, or potential hazards.

Signs include inconsistent water temperature, strange noises, water discoloration, or reduced water pressure. If you notice any of these, call a plumber for an inspection.

The best system depends on your household size, water usage, and energy preferences. A professional plumber can recommend options like gas, electric, solar, or tankless systems.

It’s recommended to schedule a professional maintenance check at least once a year to ensure efficiency and prevent unexpected breakdowns.

Yes, plumbers can diagnose and repair leaks, whether they’re from pipes, valves, or the water tank itself. Early repairs help prevent costly damage.

Check if the power, gas, or water supply is functioning. If everything appears normal, call a licensed plumber to diagnose and fix the issue.

Testimonials

Reliable Sydney Plumbing with
Real 5 star Google Reviews

Prima Plumbing place picture
5.0
Based on 190 reviews
Victor Wong profile picture
Victor Wong
5 days ago
Prima were great, Dave and Liem were able to replace my hot water system in a timely manner.
Liliane Badr profile picture
Liliane Badr
5 days ago
Amazing service and help! We had a problem with our water heater late at night and they helped us fix it over the phone and answered straight away!
Danny Pavisic profile picture
Danny Pavisic
1 week ago
Jafar Yosufi profile picture
Jafar Yosufi
2 weeks ago
Loved the work
Feyne Young profile picture
Feyne Young
2 weeks ago
Absolutely amazing experience with these guys, quick work and fair price. Will definitely be coming back.
Sue Rykers profile picture
Sue Rykers
3 weeks ago
Prima Plumbing was super quick to get back to me and organize the best time for me.
Liam came and did an amazing job fixing my blocked sink. He was so cheerful and polite, and left my kitchen area so clean.
I would definitely recommend these guys.
Claudia Pérez profile picture
Claudia Pérez
3 weeks ago
Liam attended the property promptly and professionally. Friendly service and accommodated my financial prom lema with a payment plan. Much appreciated.
TN Nguyen profile picture
TN Nguyen
4 weeks ago
David from Prima Plumbing did an excellent job! He was professional, reliable, and went above and beyond to make sure everything was done properly. Even though it was already dark, he stayed and got the job done.

David came back to check up and follow up afterwards to make sure everything was working well and that I was happy with the service. That level of care is hard to find.

Highly recommend David and Prima Plumbing 👍
Fadi Awkar profile picture
Fadi Awkar
4 weeks ago
Al Amin profile picture
Al Amin
4 weeks ago
Has done a prompt & good job & fix the issues.
Nancy Sachdeva profile picture
Nancy Sachdeva
1 month ago
I had an emergency plumbing issue when my shower drain became completely blocked and started overflowing. From the moment I called, the booking process was smooth, professional and incredibly helpful.

David attended the property and was absolutely fantastic. I was quite stressed about the situation, but he was incredibly reassuring, took the time to explain everything clearly, and genuinely helped calm me down. He was understanding of my circumstances and worked with me to find a solution that was fair and affordable.

I highly recommend David and the team. Outstanding customer service and excellent workmanship.
Raj Rana profile picture
Raj Rana
1 month ago
Excellent service! They responded quickly and cleared our blocked shower drain efficiently. Liam was professional, friendly, and explained everything clearly. The work was completed neatly, and the pricing was fair with no surprises. Our shower is now working perfectly. I highly recommend them for anyone needing fast and reliable plumbing services.
james mallia profile picture
james mallia
4 months ago
I was trying to unblock my drainpipes on a Sunday when David happened to drive past and turned back around to help me. It was incredibly kind and generous of him to stop and offer assistance on his day off.
I would highly recommend this business, as I’m confident they genuinely care about their customers and won’t let you down.
Marten Ataalla profile picture
Marten Ataalla
4 months ago
David was fantastic to deal with from start to finish. He was polite, punctual, honest, and communicated clearly throughout the entire process. His workmanship was completed to a very high standard, and it was clear he takes pride in delivering quality results. We highly recommend David for anyone needing reliable plumbing services in Campbelltown. It’s refreshing to find someone so professional, trustworthy, and committed to doing the job properly.
Fahim Hashem profile picture
Fahim Hashem
5 months ago
Absolute professional – highly recommend David from Prima Plumbing

I recently had David from Prima Plumbing out for a job, and I couldn’t be happier with the experience. From start to finish, his service was excellent.

He was incredibly friendly and polite, making the whole process stress-free. Despite being so personable, he remained completely professional and clearly knows his trade inside out – a true expert. The work was done quickly without any shortcuts, and his communication was clear throughout, so I always knew what was happening and why.

If you need a plumber who combines skill, speed, and great customer service, ask for David. 5 stars.
Alex S profile picture
Alex S
11 months ago
Highly recommend Prima Plumbing to everybody, Quick service, Quality work
Taylor Henderson profile picture
Taylor Henderson
12 months ago
Great service.
Thet Naing Thein profile picture
Thet Naing Thein
12 months ago
David is the best honest bloke..Did the job done in 5 five minutes. I RECOMMEND TO EVERYONE.
Rose Ali profile picture
Rose Ali
12 months ago
I recently had David come out to fix a hidden water leak, and I couldn’t be more impressed with his service. He was incredibly professional and polite, arrived right on time, and got the job done so quickly—which honestly made a huge difference to my stress levels! On top of that, he shared some really helpful tips and information to assist me with my Sydney Water bill. I’m so grateful for his expertise and kindness. Highly recommend!
Vivian Ko profile picture
Vivian Ko
12 months ago
David is excellent and professional in his plumbing work for my kitchen and bathroom. On time and reliable. Highly recommend.
Response from the owner
12 months ago
Thank you for your wonderful review, Vivian! We're thrilled to hear that David provided excellent and professional service in your kitchen and bathroom. Your recommendation means a lot to us, and we're glad you found him to be reliable and punctual. We appreciate your support and look forward to assisting you again in the future!
Julie K profile picture
Julie K
12 months ago
Really happy with David’s work ⭐⭐⭐⭐⭐ We’ll have him back soon for the other jobs in the laundry and backyard 👍
Response from the owner
12 months ago
Thank you for your kind words, Julie! We're thrilled to hear that you’re happy with David’s work. We look forward to assisting you with your laundry and backyard projects soon. Your support means a lot to us!
Josh J profile picture
Josh J
1 year ago
Had an emergency over the weekend with a burst hose underneath our bathroom tap. Water was gushing everywhere!
Called David and he was able to attend as soon as possible.

From the moment he arrived, David’s professionalism, reassurance and friendly approach not only made my family feel at ease, but also gave my mum real confidence and peace of mind in her own home. He quickly identified the problem, fixed it efficiently, and explained in simple terms what had happened and how to avoid it in the future.

What stood out most was how thorough he was, checking everything carefully to make sure there were no other hidden issues. He treated our home with respect, left the space clean and tidy, and even followed up afterwards to ensure everything was still running smoothly.

It’s rare to find a tradesperson who is this reliable, trustworthy and genuinely caring. I wouldn’t hesitate to recommend David to anyone looking for a skilled plumber who goes above and beyond.
Response from the owner
1 year ago
Thank you so much for your glowing review, Josh! We're thrilled to hear that David was able to assist you during such a stressful situation and that his professionalism and thoroughness left a positive impression on you and your family. We take pride in our team's dedication to providing exceptional service, and it's wonderful to know that you felt well taken care of. Your recommendation means a lot to us, and we're here to help anytime you need assistance in the future.
rima alsamir profile picture
rima alsamir
1 year ago
Had David come in to help me with some plumbing that I needed and he was amazing throughout the whole process. Extremely efficient and thorough with his work. Highly recommend him!
Response from the owner
1 year ago
Thank you so much for your wonderful review! We are thrilled to hear that David provided you with such excellent service. Your recommendation means a lot to us, and we appreciate your support. If you need any further assistance, please don't hesitate to reach out.
muhammed salman profile picture
muhammed salman
1 year ago
"I'm absolutely thrilled with the exceptional service provided by David from the initial call to the final fix, their professionalism, expertise, and courtesy shone through.

David arrived promptly, diagnosed the issue quickly, and worked efficiently to resolve the problem. Their attention to detail and commitment to quality workmanship were impressive.
The price was reasonable, and the work was guaranteed. I highly recommend David for any plumbing needs. Five stars isn't enough – I'd give them ten stars if I could! Thank you for outstanding service!"
Response from the owner
1 year ago
Thank you so much for your fantastic review! We’re thrilled to hear that David provided you with exceptional service and that you were impressed with his professionalism and attention to detail. Your recommendation means a lot to us, and we’re grateful for your kind words. We look forward to assisting you with any future plumbing needs. Thank you again for choosing us!
Steven Lee profile picture
Steven Lee
1 year ago
We booked David to look into our blocked pipe. Professional, knowledgeable, showed up on time and addressed all my concerns.
Response from the owner
1 year ago
Thank you for your fantastic feedback, Steven! We're thrilled to hear that David provided you with professional and knowledgeable service. Timeliness and addressing customer concerns are top priorities for us. We appreciate your support and look forward to assisting you again in the future!
Service areas

Hot water plumbers right across Sydney

We serve all of Sydney, NSW - 24 hours a day. Not sure if you're in range? Call and ask; we'll tell you straight away.

One Call Sorts It
Repairs, replacements and new installs. Speak to a licensed plumber
and get hot water back today.
02 9023 2043

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